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Where to Start

Before you can enter any aged care facility you will need to be assessed for the right level of care by your local Aged Care Assessment Team (ACAT). If you don’t have an ACAT you can call My Aged Care on 1800 200 422 to book an assessment. 

If you have an ACAT you can start looking for aged care facilities. Remembering living or staying in an aged care home is all about making sure you receive the care you need.

Finances – To get an estimate of your fees, use the aged care homes fee estimator on the My Aged Care website at My Aged Care Fee Estimator


Organisations who can help

My Aged Care – 1800 200 422 or go to

Commonwealth Respite and Carelink Centre (emergency respite care) – 1800 052 222 during business hours 1800 059 059 after hours

Older Persons Advocacy Network (OPAN) – 1800 700 600